Our aim is to ensure that all aspects of your insurance are dealt with promptly, efficiently and fairly. At all times we are committed to providing you with the highest standard of service.
If you have any questions or concerns about our insurance, your policy or the handling of a claim you should, in the first instance, contact us. If you are dissatisfied and wish to make a complaint, you can do so at any time. Making a complaint does not affect any of your legal rights.
British Pet Insurance Services is a trading name of Petcover EU Limited who is registered in England and Wales under number 10001319.
Petcover EU Limited is authorised and regulated by the Financial Conduct Authority under reference number 747757.