Date: 19/03/20
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COVID-19: Supporting customers and employees

​SUPPORTING CUSTOMERS AND EMPLOYEES DURING COVID-19.

We are closely monitoring the development of the COVID-19 pandemic to ensure we are ready to respond to the needs of our customers and employees. We have taken several proactive steps to ensure service levels remain uninterrupted.

We would like to thank you for your patience in advance if call waiting times are longer than usual. Should you wish to access our services online, please note the following:


Update your details:

To update your contact details please update online, alternatively you can email us at info@petcover.uk.com.


Claims:

To ensure fast processing, you can find out more about our claims process on our website and download a claim form, simply complete and email info@petcover.uk.com.


Renewals & new quotes:

If you would like to discuss your renewal or quote, please email info@petcover.uk.com.


We’ll continue to monitor the government guidelines, ensuring all precautions are closely followed. We will notify you further if any fundamental changes occur that could impact our service levels.

Thank you for your time.

Kind regards,
Doug Ford
Director

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If you have any queries relating to a quote, policy or our services please contact us by

 

01444 708840 Monday to Friday from 9am to 5pm

info@petcover.uk.com

  4 Bridge Road Business Park, Bridge Road, Haywards Heath, West Sussex RH16 1TX

Exotic Pet Insurance

 

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