COVID-19: Supporting customers and employees

COVID-19: Supporting customers and employees

We are closely monitoring the development of the COVID-19 pandemic to ensure we are ready to respond to the needs of our customers and employees. We have taken several proactive steps to ensure service levels remain uninterrupted.

Thank you

We would like to thank you for your patience in advance if call waiting times are longer than usual.

Should you wish to access our services online, please note the following:

Update your details:

To update your contact details please update online, alternatively you can email us at


To ensure fast processing, you can find out more about our claims process on our website and download a claim form, simply complete and email

Renewals & new quotes:

If you would like to discuss your renewal or quote, please email

We’ll continue to monitor the government guidelines, ensuring all precautions are closely followed. We will notify you further if any fundamental changes occur that could impact our service levels.

Thank you for your time.

Kind regards,
Doug Ford

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